Book your tour | Volcanoes National Park, Rwanda

Guests

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Main traveller’s contact details

We send your confirmation and permit details to this email and phone number.

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Nationality * {{ err.nat }} Email me with news and low-season offers

Pick-up & drop-off

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Where should we pick you up?

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Booking questions

How would you rate your fitness and hiking experience? Anything we should know? Optional

Cancellation policy

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Can’t make it for a reason outside your control? Add 8% and, with evidence, we refund what you paid in full, right up to the start time: illness or accident, lost documents, flight changes, transport disruption, family emergency or severe weather.

Non-refundableIncluded

Your payment is non-refundable. If the park or we cancel because of weather or a park closure, you get a full refund or a new date. You can still add enhanced refund terms from your invoice within 12 hours of booking.

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Payment

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Secure checkout

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Payment

Book more than two months before the trip to reserve with a 50% deposit. Closer dates are paid in full.
A deposit booking must be paid in full 32 days before the trip. We email you a reminder with a secure payment link.

Cancellation policy

All bookings are non-refundable once paid, deposits included.
Enhanced refund terms (+8%): if you can’t attend for a covered reason (illness, accident, lost documents, travel disruption, family emergency, severe weather), we refund what you paid in full, with supporting evidence. Add them now, or from your invoice within 12 hours of booking. The 8% fee is not refundable.
If the park or we cancel because of weather or a park closure, you get a full refund or a new date.
No refunds for no-shows or late arrival (06:30 check-in at Kinigi park headquarters).

On the day

Bring the passport used for your permit.
Minimum age is 16 for gorilla trekking and 15 for other park activities.
Permits can be rescheduled once, at least a week ahead, for 30% of the permit cost, subject to availability.

Read the full terms of service

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What we collect

Your name, email, phone, nationality, date of birth, travel dates and pick-up details.
Passport details when needed, because park permits are issued in each traveller’s name.
Card payments are processed by Stripe. We never see or store your full card number.

How we use it

To confirm and manage your booking, and send your ticket, invoice and reminders.
To book park permits with the Rwanda Development Board and arrange guides, drivers and lodges.
We never sell your data. Marketing emails only if you ticked the box.

Your rights Ask to see, correct or delete your data at info@remarkablerwanda.com. Read the full privacy policy

Card payments are processed by Stripe. We never see or store your card details.

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